At our last Commission for Social Care Inspection, The Uplands at Oxon was rated 3* EXCELLENT. You can see the full report at www.csci.org.uk.

We are always pleased to receive letters from patients who have left our care and their relatives. Here is a small selection from the many compliments received from patients and their families. We have of course respected their privacy by omitting names.

"Thank you for the kindness shown to me during my stay and the pleasant way you all went about your duties. Also compliments to the cooks for the tasty dinners and soups which so helped towards my recovery."
J, Shrewsbury

"This letter is to convey to you and all the dedicated staff at the Uplands at Oxon my sincere thanks and appreciation for all the dedicated care afforded to ..............., during her stay with you and particularly through the later stages of her deteriorating illness. All of the professional and care staff with whom we had contact with were so kind and understanding. This no doubt reflected the thorough training they had received."
L, North Shropshire

"What a wonderful facility you have at Oxon – I have stayed at far worse hotels in my career. Please pass on my thanks to all the staff on the unit for the cheerful and loving care they gave....................she could not have ended her days in any better surroundings and I will always be grateful for that."
T, South Shropshire

"I was so pleased that the last period of.......................’s life was in such comfortable and pleasant surroundings with people that cared. It must be pleasing for you to know that the Uplands at Oxon is succeeding in providing such an excellent service for the elderly of Shrewsbury."
S, Shrewsbury